CA Digital Readiness Survey

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CRESCENT ADVISORS

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Contact Us!

Check your company's digital readiness score. . . . .

* Indicates required field

Name *

First

Last

Title / Role in Company *

Email *

Company Name *

Industry *

Company Revenue *

What does your online presence say about your business?

Are your business listings up-to-date? *

Yes No

Do you know what people are saying about you online? *

Yes No

Are you maximizing the potential of your Website?

If yes, do you use this information to *

Monitor Manage Engage None, of the above, I ignore

Does it reflect your latest messaging and offerings? *

Yes No

How often do you update your site? *

Daily Weekly Monthly Quarterly Annually Don't know

Do you post updates to alert visitors to time sensitive info or special promotions? *

Yes No

Is your site mobile-friendly? *

Yes No

Are you using site content to engage with prospects and customers? *

Yes No

If yes, what tools do you use (check all that apply) *

Blogs Surveys New business enquiry forms Customer service request forms Online chat Other

Do you use metrics to understand if your customers value your content? *

Yes No

How do you manage your online presence?

Website *

In-house Outsourced

Social *

In-house Outsourced

Digital Marketing (i.e., email campaigns) *

In-house Outsourced

Do your customers think you are listening to them?

Do you use email to cultivate prospects and encourage repeat business? *

Yes No

Do use tools to generate, track your email marketing or automatically post social media content? *

Yes No

If yes, what do they help you do? (check all that apply) *

Email campaigns / newsletters Manage social media posts Develop prospect mailing lists Develop and manage customer opt-ins No defined plan or strategy

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